We want you to love our products! If you are not completely satisfied with your order or something doesn’t fit right, you can simply return it to us for a refund or an exchange.
Items may be returned within 7 days of shipment for a full refund less shipping and handling charges. Freight must be paid in advance on all returns. Collect shipments will be considered unauthorized returns and will be sent back at the customer’s expense. Customers are responsible for shipping charges and risk of loss on all returns. We highly recommend using a reputable shipping carrier capable of providing proof of delivery, as well as properly packing any return shipment.
You can expect a refund in the same form of payment originally used for purchase. Shipping and handling charges will not be refunded for any returned products. Shipping and handling charges will not be refunded for (1) undeliverable packages (including those for which the shipper cannot locate the customer, resulting in the order being returned to sender or abandoned) or (2) deliveries that are refused (including instances in which the customer is unwilling to pay any applicable taxes or duties, which results in the order being returned to sender or abandoned). All undeliverable or refused orders will be treated as a return with the same policy applied to returned items.
If you have any questions or are not clear on our policies, please contact Highwaymen Art Specialist customer service at email@example.com or call 772-473-2507 for more information.